Refund policy
Returns & Exchanges
Due to the nature of our products and for hygiene and quality assurance reasons, all sales are final.
in case of ring size exchange please contact us directly .
Order Cancellation & Refused Deliveries
- Orders cannot be cancelled once they have been shipped
- If a customer refuses to accept the order at the time of delivery, it will be returned to us
Important:
- Shipping and handling fees may apply for re-delivery
- Repeated refused orders may result in restriction from future Cash on Delivery orders
Failed Delivery Attempts
Our delivery partner will attempt delivery multiple times. If delivery is unsuccessful due to:
- Customer unavailability
- Incorrect address
- No response
The order will be returned to us.
Additional charges may apply for re-shipping.