Shipping policy
Welcome to OZGI Jewelry✨
We are committed to delivering your jewelry safely, beautifully, and on time.
Processing Time
All orders are carefully prepared and processed within 1–2 business days after payment confirmation.
Orders placed during weekends or public holidays will be processed on the next business day.
UAE Shipping
We proudly offer FREE next-day delivery across all Emirates in the UAE.
Estimated Delivery Time
* UAE Delivery: Next business day delivery
Delivery timelines may occasionally vary during public holidays, promotional periods, or due to unforeseen courier delays.
Egypt Shipping
We proudly ship selected OZGI pieces to Egypt.
Estimated Delivery Time
* Egypt: 5–10 business days depending on customs clearance and local delivery conditions.
Please note that customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with tracking details to follow your delivery in real time.
Delivery Information
Please ensure all shipping details, including address and phone number, are entered correctly at checkout to avoid delays.
If a delivery attempt is unsuccessful due to incorrect information or unavailability, additional delivery charges may apply for re-delivery.